WARRANTY
Type | Description | Period |
---|---|---|
Manufacturers warranty | Defects in material & factoryworkmanship, including labour. | Residential – 5 years |
Manufacturers warranty | Defects in material & factoryworkmanship, including labour. | Commercial – 1 year, unless for human comfort (5 years) |
Installation warranty | All materials & labour, unless otherwise stated. | 2 years, extendable to 5 with a maintenance contract. |
Refrigerant piping & condensate drains | Materials & labour | 1 year |
Condensate pumps, electrical & accessories | Materials & labour | 1 year |
Spare parts | Parts only, not including labour | 1 year |
Ducting | Materials & labour | 10 years |
Please be aware of what is and isn’t covered by the air conditioning warranty. If upon inspection of your system the problem is something not covered by warranty, you may be charged for a diagnostic call out. If upon inspection the problem is due to misuse, or no problem found, this is not covered by warranty and again you may be charged for a call out.
Having problems? Check out more air conditioning FAQ! Still got problems? Book a service call!
You may download warranty cards below: