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Air Conditioning Maintenance

How it works

Our maintenance program is for regular servicing of both domestic and commercial air conditioning units.

Maintenance is generally carried out quarterly, but can be varied to your requirements

We would want to assess your systems and requirements and would initially book you in for a general service of your systems to assess all these things. We can then create a bespoke contract for you. Our contracts are for 12 month periods, that roll over after 12 months.

Once you accept our recommendation we will contact you each time your maintenance is due. We use a field management system that logs all your systems and will keep a record of when they are maintained along with any issues or repairs.

Benefits of regular maintenance

Regular maintenance is recommended to keep your system/s clean and running efficiently. Your system(s) may seems to be working well at the moment, but during extreme’s is when a system can malfunction, regular maintenance, can help prevent this from occurring.

Regular maintenance of your system(s) will also save you money on your electricity bill, as well as enjoying the benefits of the system(s) working as efficiently as it can and can help towards prolonging the life of the system.

Air conditioning systems are NOT maintenance free and do require regular attention. You have made a substantial investment in your system(s), and regular servicing will protect this. If you look after your air conditioner system(s) you can enjoy climate controlled comfort for years to come.

Air Conditioner manufacturers will state in their warranty card what is the ‘owners responsibility’ and these can vary from manufacturer to manufacturer. Our air conditioning service will cover this as well as covering items that we believe can be troublesome if not maintained, such as:

Mould & bacteria

Can build up in unmaintained system(s) and have unpleasant smells as well as health repercussions.

Condensate drains

Can become blocked with dust picked up from the system, and when mixed with water can form a ‘cloggy’ mass in the drain and block it.

Blocked filters

If the filters are not cleaned on a regular basis it can have numerous effects on your air conditioner; dust particles can loosen and get into the coil requiring a thorough coil clean or in some cases can cause the system to malfunction; this will not be covered by warranty if still in the warranty period.

Leaves and debris built up around the outdoor unit

This can block air flow around your system, which can cause the system to not only run inefficiently but could also cause the system to malfunction; this will not be covered by warranty if still in the warranty period.


What is carried out during a general service?

Split / Multi-Split / RAC’s & Cassette Air Conditioning Systems

An air conditioning service will generally take 30-90mins per system, depending upon the size and type of the system and locations. This is what is carried out during a service:

  • Check controller and that all functions are working properly
  • Check air flow
  • Clean grille / face cover
  • Check gas levels / running pressures
  • Check condensate drains
  • Clean Filters
  • Inspect condition of condenser coils
  • Inspect electrical components
  • Check general condition of indoor and outdoor units
  • Clear any debris away from outdoor unit
  • Wash/Wipe down outdoor unit

Please note: all of the above may not be required – it depends on the type of system installed and if access is available.

Ducted Air Conditioning Systems

An air conditioning service will generally take 30-90mins per system, depending upon the size and type of the system and locations. This is what is carried out during a service:

  • Check controller and that all functions are working properly
  • Check time clock setting
  • Check air flow
  • Clean supply air grille
  • Clean return air grille and filters
  • Check gas levels / running pressures
  • Check condensate drains
  • Check operation of indoor fan motors
  • Check condition of fancoil fins
  • Check duct work and connections
  • Check operation of zones including motors
  • Check operation of compressors and condenser fans
  • Inspect condition of condenser coils
  • Inspect electrical components
  • Wash/Wipe down outdoor unit

Please note: all of the above may not be required – it depends on the type of system installed and if access is available.


Air Balance – an air balance is not included in a general service. If you would like an air balance to be carried out please advise when we contact you for the annual service. Two technicians would be required to carry out the air balance and extra labour charges
would be incurred.

Book a service, get help with a fault or talk to us about a relocation or maintenance agreement

Need a quote? Want to book a service? Get in touch!