AIR CONDITIONING SERVICE

Air conditioning service is regular maintenance to keep your system(s) clean and running efficiently.

Air conditioning systems are not maintenance free and do require regular attention. We recommend that your system(s) is maintained annually as a minimum or, depending upon the environmental conditions at your location, twice a year as the seasons change

You have made a substantial investment in your system(s), and regular air conditioning service will protect this. If you look after your air conditioner system(s) you can enjoy climate controlled comfort for years to come.

Air conditioner manufacturers will state in their warranty card what is the ‘owners responsibility’; these can vary from manufacturer to manufacturer. Our air conditioning service will cover this as well as covering items that we believe can be troublesome if not maintained, such as:

Can build up in unmaintained system(s) and have unpleasant smells as well as health repercussions.

AIR CONDITIONING SERVICE PRICE LIST

SPLIT SYSTEMS (DOMESTIC CLIENTS)

New Client

$ 199 per visit
  • Extra Fancoils $50ea
  • Additional Systems $99ea

Existing Client

$ 179 per visit
  • Extra Fancoils $45ea
  • Additional Systems $75ea

Maintenance Agreement

$ 154 per visit
  • Extra Fancoils $40ea
  • Additional Systems $70ea

DUCTED SYSTEMS (DOMESTIC CLIENTS)

New Client

$ 259 per visit
  • Additional Systems $155ea

Existing Client

$ 239 per visit
  • Additional Systems $145ea

Maintenance Agreement

$ 209 per visit
  • Additional Systems $130ea

WHAT IS CARRIED OUT DURING AN AIR CONDITIONING SERVICE?

An air conditioning service will generally take 30-90mins per system, depending upon the size and type of the system and locations. This is what is carried out during a service:

  • Check controller and that all functions are working properly
  • Check air flow
  • Clean grille / face cover
  • Check gas levels / running pressures
  • Check condensate drains
  • Clean Filters
  • Inspect condition of condenser coils
  • Inspect electrical components
  • Check general condition of indoor and outdoor units
  • Clear any debris away from outdoor unit
  • Wash/Wipe down outdoor unit


Please note: all of the above may not be required – it depends on the type of system installed and if access is available.

AIR CONDITIONING SERVICE - OPTIONAL EXTRAS

Sometimes the technicians assess dirt and mould build up within the fancoil/indoor component of your air conditioning system. If this happens we would recommend an internal clean (not included in the general service). This would include dismantling the system to undertake a thorough clean.

An internal clean may not seem worth while, but here are a few reasons why you should really consider having the work carried out:

  • The mould and bacteria build up is being blown into the area with the conditioned air and could result in illnesses.
  • The system will be working harder and will require more electricity to work resulting in higher electricity bills.
  • Fans with built dirt up can go out of balance and may need replacement in the future; along with the system working harder the system may fail sooner that it may have done.

AIR CONDITIONING SERVICE - MISCELLANEOUS

Please be aware of what is and isn’t covered by warranty. If upon inspection of your system the problem is something not covered by warranty, a charge may be incurred. If upon inspection the problem is due to misuse, no problem found, or is not covered by warranty, again a charge may be incurred.

Refrigerant piping and gas leaks are only covered by a 1 year warranty. All care and attention is taken on installation but refrigerant gas leaks still can occur. A slight knock to the system can damage the pipes or loosen connections at the flare and cause a leak. Depending upon where the leak is found, this may be claimable under Daikin’s warranty.

domestic maintenance program is offered with new installations. This is included in our installation recommendations to you and gives you the option to accept this along with installation. We offer preferential pricing as well as discounts. Payment is required annually in advance. If you wish to take out a maintenance agreement for an existing system(s), please advise and we can tailor an agreement for you.
We have numerous commercial clients where we undertake maintenance of their system(s) on a regular basis. These clients vary such as large Catholic schools, government organisations, shops and offices for small to medium sized commercial clients. These clients need maintenance on a more regular basis and range from every month to every six months depending upon environment and usage. We offer our commercial clients contracts with preferential pricing and discounts.

Our prices are stated here on our website. We will advise you at the time of booking that when we call you to confirm the day of our visit we will ask for credit card details. Giving us your details authorises us to take payment from your credit card. This saves us extra administration in chasing up payments after the event.

Health and Safety of our technicians is paramount. If upon arrival the technician cannot carry out the service/repair due to health and safety reasons or difficult access, we will either carry out what we can or reschedule for another date; Any recommendations for safe working will be forwarded to you.

We will email you a confirmation after a booking request has been received. It will advise our procedures and your price for our visit, as discussed.

An air balance is not included in a General Service. Depending upon how many rooms require balancing and the length of time required to carry it out, extra labour charges will be incurred. This would be assessed when carrying out a general service and we would arrange to return at another date.

Once we receive your booking request, a job is created and is put in a pending list awaiting scheduling.  Please advise days or dates that would work best for you, or we should avoid, to assist with our scheduling.  When we confirm the booking with you we can only advise an AM or PM time slot. 

  • AM is 7.30-13.00
  • PM is 12.00-17.00

There are various types of filters for different systems and setups; we may not keep a record of this when your system is installed.  We can assess your filters when carrying out a general service on your system and advise if they need to be replaced.