Air Conditioner Noise Regulations NSW

To say noise and air conditioner planning requirements are a contentious issue would be one of the understatements of the century.  There can be good grounds for complaint…

Unfortunately, there are some neighbours out there just looking for an excuse to have a whinge and make your life difficult.  So let’s look at things in a bit more detail.

Before we go any further it’s important to define the applicable Laws and terminology for air conditioner noise regulations so we can better understand what we are supposed to be doing.

Here’s what the NSW Government has to say…

NSW Government Planning Department

You don’t need permission from the council to install an air-conditioning unit for your home if:
Subdivision 3 Air-conditioning units
2.5   Specified development
The construction or installation of an air-conditioning unit is development specified for this code.
Note—
For evaporative cooling units see clause 2.30A.
 
2.6   Development standards
(1)  The standards specified for that development, if for residential uses only, are that the development must:
(a)  not be located on the wall or roof of a building that faces the primary road, or forward of the building line to the primary road, and
(b)  be located at least 450mm from each lot boundary, and
(c)  subject to paragraph (g), be attached to the external wall of a building or ground mounted, and
(d)  be not higher than 1.8m above ground level (existing), and
(e)  not involve work that reduces the structural integrity of the building, and
(f)  not reduce the existing fire resistance level of a wall, and
(f1)  be designed so as not to operate:
(i)  during peak time—at a noise level that exceeds 5 dB(A) above the ambient background noise level measured at any property boundary, or
(ii)  during off peak time—at a noise level that is audible in habitable rooms of adjoining residences, and
(g)  if it is constructed or installed on or in a heritage item or a draft heritage item—be ground mounted, and
(h)  if it is constructed or installed on or in a heritage item or a draft heritage item or in a heritage conservation area or a draft heritage conservation area—be installed at or behind the rear building line.
(1A)  The standards specified for that development, if for purposes other than residential uses only, are that the development must:
(a)  not be located on the wall or roof of a building that faces the primary road, or forward of the building line to the primary road, and
(b)  not be built into any external wall unless the development is more than 3m from each side and rear boundary and 6m from any other building on the lot, and
(c)  not involve work that reduces the structural integrity of the building, and
(d)  not reduce the existing fire resistance level of a wall or roof, and
(d1)  be designed so as not to operate:
(i)  during peak time—at a noise level that is more than 5 dB(A) above the ambient background noise level measured at any property boundary, or
(ii)  during off peak time—at a noise level that is audible in habitable rooms of adjoining residences, and
(e)  if it is constructed or installed on or in a heritage item or draft heritage item—not be wall mounted, and
(f)  if it is constructed or installed in a heritage conservation area or a draft heritage conservation area—be located behind the building line of any road frontage.
(2)  Any opening created by the construction or installation of the development must be adequately waterproofed.
Note—
For further information about noise control see the Noise Guide for Local Government (ISBN 978 1 74232 942 0) published by the Department of Environment, Climate Change and Water NSW in October 2010.
You do need permission to install a residential air-conditioner if:
  • You do not meet all of the above requirements
 

These guidelines are based upon two important other pieces of legislation.  The Protection of the Environment Operations Act 1997 (POEO) which states ‘offensive’ noise must not be created.  Clearly this is subjective but, for air conditioners, most councils would apply a limit of the existing background noise level (at the quietest time of day that the AC is to be used and with any extraneous noise, including the AC, off) plus 5 decibels (dB).  At night time the POEO Noise Control Regulations 2008 would apply; at this time the air conditioner must not be heard in any adjoining residence even if they have their windows and doors open.

Now, there is a difference between background noise and ambient noise.

  • Ambient noise takes into account all the noises at a certain period in time.
  • Background noise is defined much more tightly and is the noise which is the quietest 1.5 minutes in a 15 minute period.
 

The guidelines above refer to background noise not ambient noise and this has certain implications.

‘One-off’ sounds such as an aircraft taking off or a train passing are clearly not going to be included in background noise, whereas a busy road in use 24/7 would be.

Another important definition is the sound an air conditioner makes.  All systems come with two sound ratings which upon first glance appear fairly confusing.

  • Sound Power Level – sometimes known as acoustic power level, is a measurement of the sound energy emitted from a source of the noise.  The advantage to manufacturers of quoting this is that it is a value associated with a device and is not location or distance-dependent.
  • Sound Pressure Level – is the measurement of the sound energy at a defined distance from the source.  Most manufacturers quote the external value at a distance of 1.5 metres from the condenser.
 

So, now we understand the Laws and terminology let’s look at the issues…

What can you do?
Positioning

Get the basics right.  Minimum 450mm from any boundary although preferably 3 metres if you can manage it, not over 1.8m high, not in front of the building line to the primary road and not close to your neighbours’ bedroom window.  Do that and you’re pretty well there.

Sound levels

Ah, yes… the elephant in the room…

The only absolute way to be sure that you will comply with the noise part of the regulations is to commission an acoustical survey before installation.  An acoustical consultant engineer will measure the background noise, find out the sound power level from the supplier and predict the sound pressure level at your neighbouring boundary, and in the end, you will have a report that you can use to select a system that meets all your needs.  It costs approximately $1,000, +/- $400 depending upon complexity.

There are a number of other things you can do to limit potential problems.

  • Talk to your neighbours, they may be absolutely fine about it anyway.  It’s amazing how many people don’t do this when it could avoid a potential problem in the future.
  • Locate the condenser as far away from the neighbouring boundary, and particularly neighbouring windows and bedrooms, as practicable.
  • Look to see if your neighbours on either side have air conditioning themselves.  If so positioning your condenser on the same side is likely to be perfectly OK.
  • Select a quiet system; Daikin ducted and split systems are incredibly quiet.
  • Select a system that has a night mode allowing you to further reduce the sound levels at night time; all Daikin systems have this.
  • Install a high acoustic fence as a reflecting barrier.  An acoustic fence is one without any holes or gaps, such as lapped and capped timber or Colorbond steel.
 

It should be noted that it is quite possible to hear an air conditioner even if it is 10 – 20 dB below background noise; the implications of this are clear that even though an air conditioner is quieter than background noise during the day, you still may not be able to use it at night time if your neighbours object.

Finally

Remember this is all so you don’t need to apply for a DA.  So, if you think there are likely to be problems then formally lodging a Development Application may be the way to go.

Please understand that unless you commission an acoustic consultants report then it is not possible for us to say with 100% certainty that your installation will comply with the regulations.  We would have to use guesswork to estimate the sound pressure level at your boundary and we are not competent engineers in this field.  In practice, this means there may be additional costs incurred due to compliance issues should they arise.

Acknowledgement

I’d like to thank Ken Scannell MSc MAAS MIOA of Noise & Sound Services for his invaluable input into this article.

Ken is a specialist noise practitioner and his niche qualifications are:

  • Masters Degree in Environmental Acoustics
  • Institute of Acoustics Diploma in Acoustics and Noise Control – including Architectural Acoustics and Noise Control Engineering.
 

Ken has worked in this area since 1976 both in Europe and Australia.  He spends most of his time solving industrial and environmental noise problems.  Ken is a leading authority in noise management, has served on the Australian Acoustics Society Committee and has served on the Standards Australia Committees for acoustics (AV/1 and AV/3).

Ken has published 35 technical papers on noise and vibration between 1986 and 2008 including papers presented at both Oxford and Cambridge Universities in the UK.

He is a member (and past NSW Divisional secretary) of the Australian Acoustical Society (MAAS), the British Institute of Acoustics (MIOA), and an Associate Member of the Acoustical Society of America.  Ken regularly carries out introductory noise training courses for the NSW Office of the Environment and Heritage (OEH), and has carried out training for the NSW Road and Traffic Authority (RTA) and the Ministry of Natural Resources and Environment, Samoa.

He has been accredited to carry out the WorkCover (NSW) noise-training package.

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